Frequently Asked Questions

Question: How do you get to The Crescent?
Answer: Maps and directions are included on this web site, click here to access.

Question: What is the phone number for Hotel Crescent Court?
Answer: The main number for the Lobby desk at the Hotel Crescent Court is 214.871.3200.

Question: What is the phone number for The Spa?
Answer: You can reach The Spa at 214.871.3232.

Question: I need directions to D/FW International Answer: Airport from The Crescent.
From the Crescent complex, travel west on Crescent Court. Turn left onto Cedar Springs Road, and Right onto McKinnon Street. Merge onto Stemmons Freeway via the Oak Lawn westbound ramp. Merge into I-35E, north. Exit TX-183, and proceed to the D/FW Airport exit. Total distance, approximately 18 miles. Click here to view an area map.

Question: I need directions to Love Field Airport from The Crescent.
Answer: From the Crescent complex, travel west on Crescent Court. Turn left onto Cedar Springs Road. Turn right on McKinnon Street and take the ramp towards Dallas North Tollway. Proceed on the Tollway and exit at Mockingbird. Turn right on Mockingbird and the Love Field entrance is located at Mockingbird and Cedar Springs. Total distance, approximately 5.5 miles. Click here to view an area map.

Question: Where/How can I purchase a travel tickets through American Airlines?
Answer: All American Airline ticket offices in the Dallas area have been closed. To purchase or change an American Airlines ticket, the following choices are available:

1. Reservations, and most changes may be made by calling 1.800.433.7300 or 1.800.633.3711.
2. Contact a reputable Travel Agent.
3. Ticket transactions may also be completed at D/FW Airport at any American Airlines Ticket Counter. American Airlines Ticket Counters are located in Terminals A, B, and C.
4. Access online service by visiting www.dallas-dfw.com, or www.aa.com.

Question: Where can I find phone numbers for restaurants and shops located in The Crescent complex?
Answer: Telephone numbers for restaurants and shops located within The Crescent campus are included in the Retail Directory, click here to access.